FAQs

🩺 What is Pounce!?

Pounce! provides private, in-home veterinary nursing care across the Chicagoland area. Owned and operated by Brooke Ann Lipinski, a student of veterinary nursing, Pounce! specializes in compassionate, fear-free care for cats, dogs, and special needs pets — right in the comfort of their home.

🏡 What services do you offer?

Services include:

  • In-home wellness checks and medication administration, such as insulin therapy

  • Post-surgical or chronic condition care, such as Chronic Kidney Disease management

  • Nail trims, ear cleanings, and gentle grooming

  • Dental care education and home maintenance guidance

  • Senior and special needs companion animal support

  • Behavior and comfort consultations

(Note: Diagnostic or surgical procedures are referred to your veterinarian.)

🐾 Why choose in-home veterinary nursing care?

Unlike standard pet-sitting or boarding, in-home care reduces stress and fear for pets — especially cats, seniors, and anxious animals. It allows them to receive personalized attention without the stress of travel, unfamiliar scents, or clinic noise.

🕐 What areas do you serve?

Pounce! currently serves Chicago (West Loop, South Loop, River North, Pilsen, Streeterville, Gold Coast), Evanston, Skokie, Wilmette, Kenilworth, and the greater Chicagoland area. If you’re outside these neighborhoods, please reach out — travel accommodations may be available.

💊 Can you give my pet medication or injections?

Yes! As an experienced veterinary nurse, Brooke can safely administer oral medications, insulin injections, subcutaneous fluids, and other prescribed treatments per your veterinarian’s direction.

🐕 Do you replace my regular veterinarian?

No — Pounce! complements your veterinary team. Brooke works collaboratively with your veterinarian to provide at-home follow-up, nursing support, and comfort care between visits.

📅 How do I book an appointment?

Booking is easy! Visit the Contact or Book Now page to request an appointment. You can also email hello@pounce.store or call/text (331) 775-1119 for scheduling.

💵 What are your rates?

Pricing varies by service, location, and duration of the visit. You’ll receive a transparent estimate before booking, with no surprise fees.

❤️ How should I prepare for my visit?

Please have your pet’s veterinary records, medications, and a calm, safe space ready. Brooke will take care of the rest — ensuring your pet’s comfort and safety during each visit.